Commuters faced delays on the Western Railway line on Tuesday afternoon due to a points failure at Churchgate station. “The incident occurred around 1:52 PM near platform number three, causing a disruption in both UP and DN local train services, with trains running 10-15 minutes behind schedule” said an official.
“The technical issue was resolved by 2:20 PM, restoring normal operations, Suburban services during evening rush hour were running normally” he said.
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However sources said that cascading effect of the disruption led to some services running behind schedule till the evening.
According to an official, a points failure refers to a malfunction in the track system that allows trains to switch from one track to another at junctions. Such failures can be caused by a buildup of debris, including dirt, leaves, and branches, or by the expansion of metal components during hot weather.
