A chaos was seen at the Mumbai’s Chhatrapati Shivaji Maharaj International Airport (CSMIA) on Tuesday morning. Several passengers posted photos and videos on social media tagging Airport Authorities complaining about the situation.
Today, September 17 is a public holiday in Maharashtra on the occasion of Ganpati visarjan. Rush is seen at the airport. However, passengers were annoyed seeing the mismanaged crowd at the airport, including the long queues at the security check-up.
@CSMIA_Official perhaps time to reassess your operational processes to cater to higher demand in morning flights. At least 300 people standing in line for security, pretty sure 50% missing their flights. #mumbaiairport #chaos #rush pic.twitter.com/vzQf6PiH65
— Shlok Srivastav (@shlok_s) September 17, 2024
“Perhaps time to reassess your operational processes to cater to higher demand in morning flights. At least 300 people standing in line for security, pretty sure 50% missing their flights,” posted passenger Shlok Srivastav tagging CSMIA.
“Will never board a flight from T1 Mumbai airport again,” posted some users.
Amid the chaos, an official response from Airport Authorities is awaited.
Chaos at T1 Mumbai airport is unbearable. Construction has made life tough for passengers & facilitators. Despite CISF’s efforts, the ladies’ line is like herding cattle, turning well-mannered people into anxious crowds. Authorities must fix this! @AAI_Official#Mumbai pic.twitter.com/zNlzKlPOjY
— Zasha (@shaluzala) September 17, 2024
Meanwhile, the CSMIA (Mumbai Airport) gave generic replied to the fliers complains of Tuesday saying, “We’ve taken note of your feedback & shared it with the concerned team for their attention. The safety, comfort & well-being of our passengers is our topmost priority.”
Cattle class service at one and only @CSMIA_Official t2 mumbai airport !! #mumbai #airport horrible horrible ! Day in day out! @PMOIndia pic.twitter.com/kmmLbMROTI
— HERO HIRALAL (@hardiknow) September 17, 2024
The incidents of passengers starnded at Mumbai airport is now new. It was mere two days ago, when the passengers at Mumbai International Airport were standed for hours inside the aircraft, highlighting the major mismanagement from authorities.
In the wee hours of Sunday, September 15, when a IndiGo flight from Mumbai to Qatar faced major delays. Due to a technical issue with the plane, passengers were eventually asked to deboard and wait in a holding area at Mumbai airport, leaving the passengers furious.
